Privacy policy

Privacy Policy

Last Updated: September 18, 2026

At Branded Wardrobe, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website brandwardrobe.in.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, create an account, contact us, or subscribe to our updates, we may collect the following information:

  • Full Name

  • Mobile Number

  • Email Address

  • Billing Address

  • Shipping Address

  • Order and purchase details

  • Payment-related information required to process your order

  • Website usage information

  • Device, browser, and IP address information

  • Any other information you voluntarily provide to us

We only collect information that is reasonably required to provide our products and services, process orders, communicate with customers, and improve your shopping experience.

2. How We Use Your Information

We may use the information collected from you to:

  • Process and fulfil your orders

  • Confirm and provide updates regarding your orders

  • Arrange delivery of purchased products

  • Process payments securely

  • Respond to your questions, requests, or customer support queries

  • Provide information about products, offers, and promotions where permitted

  • Improve our website, products, services, and customer experience

  • Detect and prevent fraudulent or unauthorized activities

  • Maintain records required for business and legal purposes

  • Comply with applicable laws and regulations

3. Payment Information

Payments made through our website may be processed through secure third-party payment service providers.

Branded Wardrobe does not intentionally store your complete debit card, credit card, banking password, or other sensitive payment credentials on its own servers. Payment information is handled by the relevant payment service provider according to its security and privacy practices.

4. Sharing of Information

We may share necessary information with trusted service providers when required to operate our business and fulfil your order.

These may include:

  • Payment processing providers

  • Delivery and logistics partners

  • Website and hosting service providers

  • Technology and analytics service providers

  • Customer support service providers

  • Marketing service providers, where applicable

We do not sell your personal information to third parties.

Information may also be disclosed where required by law, legal proceedings, government authorities, or to protect the rights, safety, and security of Branded Wardrobe, our customers, or others.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, improve performance, and provide relevant marketing where applicable.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some features of the website.

6. Marketing Communications

If you provide your email address or mobile number and consent to receive promotional communications, we may send you information about new products, offers, discounts, or other updates.

You may opt out of promotional communications at any time by following the unsubscribe instructions included in the communication or by contacting us using the details provided below.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfil orders, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal or regulatory requirements.

When information is no longer required, we may securely delete or anonymize it, subject to applicable requirements.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

Branded Wardrobe is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

10. Children's Privacy

Our website is not intended for children who are unable to legally provide consent for the processing of their personal information.

We do not knowingly collect personal information from children for purposes that require parental or guardian consent.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information where applicable

  • Withdraw consent where processing is based on consent

  • Request information about how your personal information is being processed

  • Raise a concern or complaint regarding the handling of your personal information

To exercise any applicable privacy right, you can contact us using the details below.

Indian data-protection rules emphasize clear, understandable notices describing the personal data collected and the purposes for which it is processed.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable legal requirements.

Any updated version will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Trade Name: Branded Wardrobe
Phone: +91 82643 43443
Email: support@brandwardrob.in
Physical Address: Store BRANDEDWARDROBE, 7G Road, Ludhiana – 141014, India

Website: brandwardrobe.in